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Frequently asked questions

Quick answers about booking, dates and courses.

Booking and courses

How do I book a course?

Choose a course, pick a date, check that spaces are available and add your booking to the basket. Then go to checkout.

Can I book more than one place?

Yes. Use the Places box on the course page to add more than one place for the same date, up to the spaces shown. For larger groups, see our group bookings page.

Where are courses held?

Venues can differ from one date to the next, so each date on the course page shows its own venue.

What does the waiting list mean?

It means there are no dates on sale for that course yet. You can join the waiting list, or ask us about dates.

When do bookings for a date close?

Bookings for a date close at 12 noon UK time on the day before the course starts.

Is there a minimum age?

It depends on the course. The minimum age, and anything you should know before you book, is shown on each course page.

Do you offer discounts?

Wherever we can, we aim to offer a discount to the Armed Forces community and to those in the blue light services. Please read about the Armed Forces Covenant and the Blue Light Discount, and contact us before you book.

Who accredits your courses?

We are a Qualsafe registered centre and an authorised reseller of Highfield Online Training. See our accreditations and partners.

What should I wear or bring?

Where it matters, the course page lists what to wear and anything else to prepare.

Still have a question?

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