ACT Awareness E-Learning

Recognise threats. Respond with confidence. Help protect the public.

Security is everyone’s responsibility. The ACT Awareness E-Learning course provides essential counter-terrorism awareness for anyone working in a venue, public space or organisation where people gather.

Developed by Counter Terrorism Policing and available through ProtectUK, this accessible online course helps learners understand how to identify suspicious behaviour, recognise potential security threats and take appropriate action when something does not look or feel right.

The course takes approximately 45 minutes to complete and is particularly relevant to people working in events, hospitality, retail, education, healthcare, transport, tourism, entertainment, security, places of worship and other publicly accessible locations. It is also suitable for people working within critical national infrastructure and members of the public who want to improve their security awareness.

What You Will Learn

Through six focused chapters, learners will explore important security topics including:

Recognising suspicious activity and behaviour

Identifying suspicious items

Understanding security vulnerabilities

Responding appropriately to potential terrorist threats

Awareness of marauding terrorist attacks

The practical steps individuals can take to help protect venues, colleagues, customers and members of the public

Additional optional modules are also available for learners who would like to explore particular security topics in greater depth. Completion of the optional modules is not required to receive the course certificate.

Why Complete ACT Awareness Training?

Terrorist attacks and security incidents are rare, but knowing what to look for and how to respond can make a significant difference.

ACT Awareness training gives learners the confidence to recognise when something may be wrong, understand how concerns should be reported and respond more effectively during a serious incident. It supports the development of a positive security culture in which employees remain alert without becoming alarmed and understand the important role they play in keeping people safe.

The course is ideal for organisations seeking to strengthen staff awareness, support venue security procedures and demonstrate a proactive approach to public safety.

Who Is This Course For?

ACT Awareness E-Learning is suitable for employees, volunteers, contractors, supervisors and managers working in or around publicly accessible locations.

It is particularly valuable for:

Event and venue staff

Security personnel and stewards

Hospitality and tourism employees

Retail teams

Education and healthcare staff

Transport workers

Employees at places of worship

Reception, front-of-house and customer service teams

Staff working at critical national infrastructure sites

Anyone responsible for the safety or security of others

No previous counter-terrorism or security training is required.

Flexible Online Learning

The course is completed online through the ProtectUK learning platform. Learners must create an account, which allows them to save their progress and return to the course when necessary.

Once the required course content has been completed, a certificate is made available through the learner’s ProtectUK profile. The course provider recommends using Google Chrome for the best learning experience.

Build a More Security-Aware Organisation

Effective security begins with informed and observant people. By completing ACT Awareness E-Learning, learners will be better prepared to identify potential threats, report concerns and respond appropriately to security incidents.

Equip your employees and volunteers with practical awareness that can help protect your organisation, your customers and the wider public.